Payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including statutory VAT)
Domestic deliveries (Germany):
Payment and shipping
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including VAT)
Domestic deliveries (Germany):
Free shipping for orders over €30. Orders up to €50:
up to 3 kg 5.55 €
up to 5 kg 6.50 €
up to 10 kg 8.30 €
Deliveries abroad :
Deliveries to other EU countries and Switzerland, Liechtenstein:
We calculate shipping costs abroad based on shipping weight:
Europe / EU:
up to 5 kg = 17.00 €
over 5 kg up to 10 kg = 25.00 €
over 10 to 15 kg = 30.00 €
over 15 kg = 1€ per additional kg
Worldwide:
up to 5 kg = 44.00 €
over 5 kg = 8 € per additional kg
When sending bulky goods (forwarding) abroad, calculate and
Large quantities via freight forwarding - prices individually on request.
Bulky goods are marked as such in the item description.
When sending bulky goods (forwarding) abroad, we charge as follows:
Large quantities are shipped by freight forwarder - prices individually
Bulky goods are marked as such in the item description.
Provision of digital content:
There are no shipping costs for digital content (data created and provided in digital form).
Digital content will be sent to you as a file by email within 24 hours of conclusion of the contract (if advance payment has been agreed upon, after the time of your payment instruction).
Digital content will be provided to you via a link sent to you by email.
This email containing access data for providing the digital content will be sent within 24 hours of the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Digital content is provided to you in your customer account.
The goods will be made available within 24 hours of the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
You will also be informed about the availability by email.
Delivery times
Unless a different deadline is specified in the respective offer, delivery of the goods will take place within Germany within 3 - 5 working days, and for deliveries abroad within 7 - 28 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in one shipment unless we have agreed otherwise. In this case, the delivery time will be determined by the item you ordered with the longest delivery time.
The minimum order value is: 30 €.
Accepted payment options
- Advance payment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by installment purchase (via easycredit)
- Payment by invoice
- Payment via ClickandBuy
- Payment by invoice (via Ratepay )
- Payment by direct debit (via Ratepay )
- Payment by installment purchase (via Ratepay)
- Payment via Skrill
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via paymorrow)
- Payment by installment purchase (via paymorrow)
- Payment by credit card (via Secupay)
- Payment by direct debit (via Secupay)
- Payment by invoice (via Secupay)
- Payment by direct debit via novalnet
- Payment by invoice via novalnet
- Payment via Barzahlen.de via novalnet
- Payment by invoice via Unzer (Bank Frick & Co. AG)
- Payment by installment purchase via Unzer (Bank Frick & Co. AG)
- Payment by SEPA direct debit via Unzer (Bank Frick & Co. AG)
- Payment by invoice (via Unzer)
- Payment via Amazon Pay
- Payment via Google Pay
- Payment via Apple Pay
Further details on payment
Payment by invoice is possible from the second order onwards .
If paying by invoice, the invoice amount must be paid within 7 days.
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the direct debit date. Please note that you are responsible for ensuring sufficient funds are available in your account by the announced date.
When paying by credit card Your credit card account will be debited upon conclusion of the contract.
If you have any questions, you can find our contact details in the imprint.