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Holistic organic anti-aging treatments for professional use

General terms and conditions and customer information

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to all contracts that you conclude with us as the provider ( BEAU Ē TAL UG (haftungsbeschränkt) & Co. KG ) via the website www.beauetal.com. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby excluded.

(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods including digital content (data created and provided in digital form) .

(2) By placing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:
The items you intend to purchase are placed in your "shopping cart." You can access the "shopping cart" and make changes there at any time using the corresponding button in the navigation bar.
After clicking the "Checkout" or "Continue to order" button (or similar name) and entering your personal data as well as the payment and shipping conditions, the order details will be displayed as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as your payment method, you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, make the appropriate selections or enter your data there. Finally, the order details will be displayed as an order overview on the instant payment system provider's website or after you have been redirected back to our online shop.

Before submitting your order, you have the opportunity to review the information in the order overview, change it (also via the "back" function of your internet browser) or cancel the order.
By submitting the order via the corresponding button ("order with payment", "buy" / "buy now", "order with payment", "pay" / "pay now" or similar designation), you declare your legally binding acceptance of the offer, whereby the contract is concluded.
(4) Your requests for a quote are non-binding. We will submit a binding offer in text form (e.g., by email), which you can accept within 5 days (unless a different deadline is specified in the respective offer).

(5) The processing of orders and the transmission of all information required in connection with the conclusion of the contract are partially automated via email. You must therefore ensure that the email address you have provided us with is correct, that receipt of emails is technically guaranteed, and, in particular, that it is not blocked by spam filters.

§ 3 License for use of digital content

(1) The digital content offered is protected by copyright. You will receive a license for each piece of digital content purchased from us from the respective licensor. The type and scope of the license are determined by the license terms specified in the respective offer.

§ 4 Conclusion of the contract for courses

(1) The subject of the contract is the conduct of courses.
By placing the respective course offer on our website, we are making you a binding offer to conclude a contract via the online shopping cart system under the conditions stated in the respective course description.


(2) The contract is concluded via the online shopping cart system as follows:
The courses you intend to book are stored in your shopping cart. You can access the shopping cart and make changes at any time using the corresponding button in the navigation bar.
After clicking the "Checkout" or "Continue to order" button (or similar name) and entering your personal data and payment terms, the order details will be displayed as an order overview.

If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as your payment method, you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, make the appropriate selections or enter your data there. Finally, the order details will be displayed as an order overview on the instant payment system provider's website or after you have been redirected back to our online shop.

Before submitting your order, you have the opportunity to review the information in the order overview, change it (also via the "back" function of your internet browser) or cancel the order.
By submitting the order via the corresponding button,
you declare your legally binding acceptance of the offer, whereby the contract is concluded.

(3) Your requests for a quote are non-binding. We will submit a binding offer in text form (e.g., by email), which you can accept within 5 days (unless a different deadline is specified in the respective offer).

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are partially automated via email. You must therefore ensure that the email address you have provided us with is correct, that receipt of the emails is technically guaranteed, and, in particular, that it is not blocked by spam filters.

§ 5 Provision of services for courses

(1) The courses will be held in the form described in the respective offers on the agreed dates.

(2) To the extent that the implementation of the courses depends on the number of participants, the minimum number of participants shall be determined from the respective offer.
If the minimum number of participants is not reached, we will notify you in writing (e.g., by email) no later than 7 days before the start of the course that the booked course will not take place. In this case, any services already provided will be refunded immediately.

(3) If an individual event is cancelled due to the instructor's absence at short notice due to illness or other important reason, the services already provided will be refunded immediately.
For events consisting of several dates, if a date is cancelled due to the instructor's short-term absence due to illness or other important reason, the cancelled date will be rescheduled for an alternative date.

(4) In connection with the use of course rooms and facilities, you must comply with the house rules posted locally. You must follow our instructions or those of the course instructor.

(5) Participation in the courses is at your own risk. We recommend taking out appropriate accident and/or liability insurance.

§ 6 Withdrawal / Cancellation

(1) You may withdraw from the contract free of charge up to 7 days before the start of the course. Withdrawal must be in writing (e.g., by email). The relevant time for compliance with the deadline is the receipt of the notice of withdrawal by us.
Cancellation is no longer possible less than 7 days before the start of the course.

(2) In case of non-participation or partial participation in the booked course, no refund of course fees is possible.

(3) The statutory right of withdrawal is not affected by this; it exists regardless of the existence or non-existence of this additional right of withdrawal.


§ 7 Contract term / termination of subscription contracts

(1) The subscription agreement concluded between you and us has an indefinite term. The agreement may be terminated by either party with one month's notice effective at the end of the month (unless otherwise stipulated in the respective offer).
(2) The right to termination without notice for good cause remains unaffected.

(3) Any termination must be declared and submitted either in text form (e.g. email) or via the termination button integrated on our website (“Terminate contracts here” or similar designation).

§ 8 Special agreements on offered payment methods

(1) Credit check
If we make advance payments, e.g., when paying by invoice or direct debit, your data will be passed on to SCHUFA Holding AG, Komoranweg 5, 65201 Wiesbaden, to protect our legitimate interests for the purpose of credit checks based on mathematical and statistical procedures . We reserve the right to refuse payment by invoice or direct debit based on the results of the credit check.

(2) Installment purchase via easyCredit
When purchasing on installments through easyCredit, the easyCredit General Terms and Conditions for Installment Purchases also apply. You can find the terms and conditions here .

(3) Payment via Klarna
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the following payment options. Payment is made to Klarna in each case:
  • Direct debit (“Pay Now”)
  • Instant bank transfer (“Pay Now”)
The use of payment methods such as invoice, installment purchase, and/or direct debit requires a positive credit check. Therefore, we will forward your data to Klarna for address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you payment methods that are permissible based on the results of the credit check.

Further information about Klarna and the Klarna Terms of Use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/ .

Further information about Klarna and the Klarna Terms of Use for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/user and https://www.klarna.com/at/ .
(4) Purchase on account via paymorrow
When paying by invoice (purchase on account via paymorrow), the ordered goods will be shipped or delivered to you together with the invoice. The purchase price is due within 21 (twenty-one) calendar days of the invoice date.


(5) Payment by “secupay credit card”, “secupay direct debit” or “secupay purchase on account”
For payment methods such as "secupay credit card," "secupay direct debit," or "secupay purchase on account," we irrevocably and completely assign our payment claim against you to secupay AG, Goethestr. 6, 01896 Pulsnitz. Before accepting the assignment, secupay AG will conduct a credit check using the data provided during the order process.
We reserve the right to refuse your chosen payment method based on the results of the credit check. You will be informed of this before submitting your order.
If the payment method "secupay credit card" or "secupay direct debit" is approved, secupay AG accepts the assignment and subsequently collects the fee via your credit card or direct debit from your account. Your bank or credit card account will be debited upon completion of the order.
If the payment method "secupay purchase on account" is approved, secupay AG accepts the assignment and the ordered goods will be shipped or delivered to you together with the invoice. The purchase price is due for payment to secupay AG, Goethestraße 6, 01896 Pulsnitz, Germany, within 10 (ten) calendar days of delivery of the goods.

(6) Ratepay purchase on account, Ratepay direct debit, Ratepay purchase on installments
In order to offer you attractive payment methods, we work with Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter "Ratepay"). If a valid purchase contract is concluded between you and us when using a Ratepay payment method, we assign our payment claim to Ratepay. If you use the Ratepay payment method "Purchase by Installments", we assign our payment claim to Ratepay GmbH's partner bank. If you choose one of the Ratepay payment methods offered here, you consent to the transfer of your personal data and that of the order to Ratepay for the purposes of identity and credit checks as well as contract processing as part of your order. All details can be found in the General Terms and Conditions of Payment for Ratepay Payment Methods at https://www.ratepay.com/legal-payment-terms/ , which apply in addition to our General Terms and Conditions if you choose a Ratepay payment method.

(7) Purchase by direct debit via Novalnet
When purchasing by direct debit through Novalnet AG, offered in Germany and Austria, the payment amount is due immediately by direct debit from the current account specified during the ordering process at the credit institution specified there (the current account). You hereby revocably authorize Novalnet AG to debit the payments due from you through the purchase by direct debit from your current account. If the current account does not have the required funds, the credit institution holding the account is not obligated to honor the payment. Partial redemptions are not accepted via direct debit.
By providing your current account details, you confirm that you are authorized to debit the account. Direct debits are associated with significant expense and costs for us and Novalnet AG. In the event of a direct debit return (due to insufficient funds in the current account, closure of the current account, objection by the account holder, or incorrectly submitted account details), you are obligated to pay a processing fee of EUR 7.50 per direct debit return. You will be given the opportunity to provide evidence that the direct debit return resulted in lower or no costs. We reserve the right to assert further claims. Given the expense and costs associated with direct debit return, and to avoid the processing fee, we ask you not to object to the direct debit in the event of a cancellation or withdrawal from the purchase contract, a return, or a complaint. In such a case, the payment will be reversed after consultation with us by retransferring the corresponding amount or by crediting your account.

(8) Purchase on account via Novalnet
When purchasing on account, the invoice amount is due for payment to our external partner, Novalnet AG, no later than the calendar day stated on the invoice.
In this case, you can only make payments to Novalnet AG with debt-discharging effect.
Even when purchasing on account through Novalnet AG, we remain responsible for general customer inquiries, e.g., regarding goods, delivery times, shipping, returns, complaints, cancellation notices, or credit notes. This payment method is only available to customers in Germany. Novalnet AG reviews and evaluates your information and, if justified, exchanges data with other companies and credit agencies (credit checks). If your creditworthiness is not guaranteed, Novalnet AG may refuse to purchase on account and will advise you of alternative payment options.

(9) Barzahlen.de via novalnet
If cash payment has been agreed, payment is due immediately upon conclusion of the contract. After completing your order, you will receive a payment slip, which you can print out, have scanned at the checkout at one of the Barzahlen partner branches , and pay the amount in cash there. Alternatively, you can have a payment code sent to your mobile phone via SMS, give the payment code to the cashier at the Barzahlen partner branch , and pay the amount in cash there. The Barzahlen partner branch will send the payment confirmation in real time, after which the shipping process will begin immediately.

(10) Payment by Unzer "purchase on account" (purchase on account) and/or "installment payment" and/or "SEPA direct debit"
For the payment methods "purchase on account" (purchase on account) and/or "installment payment" and/or "SEPA direct debit," we assign our full payment claim against you to Bank Frick & Co. AG, Landstrasse 14, 9496 Balzers, Liechtenstein (hereinafter "Bank"). In order to discharge your debt, all payments must be made exclusively to the Bank, using the account notified to you for this purpose. The Unzer General Terms and Conditions can be found here .


(11) SEPA direct debit
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.

The direct debit will be collected within 1 – 7 days after the contract is concluded.

The deadline for submitting the pre-notification is reduced to five days before the due date. You are responsible for ensuring that your account has sufficient funds by the due date. In the event of a returned direct debit due to your fault, you will be responsible for any applicable bank fees.

§ 9 Right of retention , retention of title

(1) You may only exercise a right of retention if the claims arise from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are an entrepreneur, the following additional provisions apply:

a) We retain title to the goods until all claims arising from the current business relationship have been fully settled. Prior to the transfer of title to the reserved goods, pledging or transferring them as security is not permitted.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims arising from the resale in the amount of the invoice amount, and we accept the assignment. You are further authorized to collect the claim. However, if you fail to properly fulfill your payment obligations, we reserve the right to collect the claim ourselves.

c) In the event of the combination or mixing of the reserved goods, we shall acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the secured claim by more than 10%. The selection of the securities to be released is at our discretion.

§ 10 Warranty

(1) The statutory liability for defects applies.

(2) As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.

(3) If a feature of the goods deviates from the objective requirements, the deviation shall only be deemed to have been agreed if you were informed of this by us before the contractual declaration was made and the deviation was expressly and separately agreed between the contracting parties.

(4) If you are an entrepreneur, the following applies, deviating from the above warranty provisions:

a) Only our own information and the manufacturer's product description shall be deemed to be agreed upon as the quality of the goods, but not any other advertising, public praise or statements made by the manufacturer.

b) In the event of defects, we will provide warranty at our discretion through repair or replacement. If the remedy fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. Remedy of the defect shall be deemed to have failed after a second unsuccessful attempt, unless otherwise indicated by the nature of the goods or the defect or other circumstances. In the event of repair, we are not required to bear the increased costs incurred by transporting the goods to a location other than the place of performance, provided that the transport does not correspond to the intended use of the goods.

c) The warranty period is one year from delivery of the goods. This reduction does not apply:

- damages attributable to us resulting from injury to life, body or health and other damages caused intentionally or through gross negligence;
- insofar as we have fraudulently concealed the defect or have provided a guarantee for the quality of the item;
- in the case of items which have been used for a building in accordance with their usual purpose and which have caused its defectiveness;
- in the case of statutory recourse claims that you have against us in connection with warranty rights.

§ 11 Choice of law, place of performance, place of jurisdiction

(1) German law shall apply. For consumers, this choice of law shall apply only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country of the consumer's habitual residence (favorability principle).

(2) The place of performance for all services arising from the business relationship with us, as well as the place of jurisdiction, is our registered office, unless you are a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual abode is unknown at the time the action is filed. The right to also bring proceedings before a court at another statutory place of jurisdiction remains unaffected.

(3) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.





II. Customer information

1. Identity of the seller

BEAU Ē TAL UG (limited liability) & Co. KG
Maximilianstraße 2
80539 Munich
Germany
Phone: +49892050085718
Email: hello@beauetal.com

Company complaints office:
hello@beauetal.com


Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/consumers/odr .

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the conclusion of the contract

The technical steps for concluding the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I).

3. Contract language, contract text storage

3.1. The contract language is German .

3.2. We do not save the complete contract text. Before submitting the order, the contract details can be printed out using the browser's print function or saved electronically. After we receive the order, the order details, the legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again via email.

3.3. For inquiries outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by email, which you can print out or save electronically.

4. Codes of Conduct

4.1. We have submitted to the buyer seal quality criteria of Händlerbund Management AG, which can be viewed at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/ kaeufersiegel-zertifizierungskriterien.pdf .

5. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

6. Prices and payment terms

6.1. The prices and shipping costs stated in the respective offers represent total prices. They include all price components, including all applicable taxes.

6.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you in addition, unless free shipping has been promised.

6.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees of credit institutions), which you will have to bear.

6.4. Any costs incurred for the transfer of money (transfer or exchange rate fees charged by credit institutions) shall be borne by you in cases where the delivery takes place in an EU member state but the payment was made outside the European Union.

6.5. The payment methods available to you are indicated under a correspondingly labelled button on our website or in the respective offer.

6.6 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

6.7 Unless otherwise agreed, payment for booking courses must be made on-site before the start of the course at the latest, otherwise there is no entitlement to participation.

7. Delivery conditions, provision

7.1. The delivery conditions, the delivery date and any existing delivery restrictions as well as the conditions for the provision of digital content can be found under a correspondingly labelled button on our website or in the respective offer.

7.2. If you are a consumer, the law stipulates that the risk of accidental loss or accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the entrepreneur or another person designated to carry out the shipment.

If you are an entrepreneur, delivery and shipping are at your risk.

8. Statutory liability for defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

9. Contract term / termination

Information on the term of the contract and the termination conditions can be found in the "Contract Term / Termination of Subscription Contracts" provision in our General Terms and Conditions (Part I) as well as in the respective offer.

These terms and conditions and customer information were prepared by the lawyers of the Händlerbund, who specialize in IT law, and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and assumes liability in the event of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service .

last updated: 22.10.2024